You can now buy PK XD gem gift cards through 3 of Afterverse partners: MePlay, Razer Gold and Hype! You can keep the code for your account or give it as a gift to someone you like a lot, but it's important to pay attention to the redemption process for these cards, which is different from the codes released by PK XD and its Creators.
It's also important to note that for the time being this purchasing method is only available in Brazil, Indonesia, Mexico and Turkey, and gift vouchers are only valid for the region in which they are purchased. This means that a gift voucher from Brazil will only work for accounts created in Brazil!
You'll also receive a step-by-step guide in your email after purchase, but to make things easier, we've included images of the process and answered the most common questions you may have:
1) First of all, if you made your purchase on one of the three sites (MePlay, Razer Gold or Hype), redemption will always be made via https://redeem.meplay.com/game/pkxd.
If the site is in another language, you can select your language in the top right-hand corner:
Then just click on the "Redeem PK XD" button just below the main image.
Please note: codes released by PK XD's social networks and its Creators are still only redeemable via https://app.playpkxd.com/login.
2) Next, click on the red "Login / Register" button to log in with your MePlay account or register one if you don't already have one:
3) Fill in your email and password on the screen. If you already have a MePlay redemption account, click on "Login" to log in; if it's your first time on the site, click on "Register" and follow the instructions on the screen:
Please note: the account you create to make purchases on MePlay is different from the account you create to redeem codes. If you have never accessed the redemption site, you will need to register again!
4) Once you have registered, click on "Add player":
5) Then click on the "Add new player ID for a game" button:
Next, select PK XD and enter the name + #numbers, with no space between name-hashtag-number, of your PK XD account, as in the example, and press "Add Player":
Important: Check the correct name + #number before confirming! The account you enter at this stage is the account that will receive the purchased package. If you put in the wrong account and redeem your PIN, you won't be able to take it out and put it in the right account later!
If you're not sure of your name + #number, go to PK XD, tap on your cell phone in the left corner of the game , then on the gear icon
and in the settings you'll see your account name and numbers.
6) If you have entered a valid account with everything written together, your nickname will appear with the green checkmark:
7) With the correct account registered and its existence confirmed, click on "Redeem code" in the "Actions" column, next to "Status":
You will be redirected to the redemption page.
8) On this page, enter the PIN that the site you bought it from generated, select the account you want to redeem it from and click on "Redeem":
That's it! You'll receive a green success message and then you just have to log in to receive the package you bought!
Need help? Find out who to talk to:
If you have any problems with the payment process, you can speak directly to the support staff of the site where you made the purchase.
For problems with the redemption process, you can contact MePlay directly by email at helpmeredeem@meplay.com or by phone at +971 58 935 7301 (international call, charges may apply depending on your operator. It's also possible that you'll be answered in English, so email is the best channel for other languages).
For general questions, you can always contact the Afterverse team at http://pkxd.zendesk.com.