If you have an account registered with an email and have lost your access, click here, to recover your password.
However, if you haven't registered your account before, don't worry! Open a request with our Customer Experience team to retrieve it. You can do this through our form .
For us to help, it will be necessary to create a new account on PK XD and have both the full nickname of your new account (name + #numbers) and the full nickname of your old account.
This way, our team will be able to link the two accounts, and you can continue your game where you left off. =)
Attention: without the full nickname of the lost account, there is no way to recover your account!